A Ubisoft service is currently unavailable displays on the screen when Ubisoft Connect cannot connect to the service. Uplay displays this message on the computer screen. Uplay is the service provider that allows games to use online content and make the activities sharable.
Now, let us see a few of the causes of this error:
What are the causes of the “A Ubisoft service is currently unavailable” Error
The reason behind this error may vary from PC to PC. A few of the causes of A Ubisoft Service is Currently Unavailable Error on Windows message are as follows:
Cause 1: Incorrect date and time of the System:
Incorrect date and time can also cause this error. Most of the online platforms and applications depend upon your computer date and time. Therefore, the date and time of the computer should be accurate.
Cause 2: Faulty process is running in the System:
There may be a faulty or broken process running on your PC, leading to A Ubisoft Service is Currently Unavailable Error on Windows. For troubleshooting this error you, can also try finishing the faulty processes.
Cause 3: Hamachi:
Hamachi is a Virtual Private Network. Many users who have hamachi on their PC have experienced this error. If it is on your PC then, uninstalling it can be one way to fix this error.
Cause 4: IPv6:
This error persists in IPv6 only. Switching from IPv6 to other versions can be one of the solutions.
Cause 5: Network Issues:
Network issues can also lead to A Ubisoft Service is Currently Unavailable error. Resetting the host file, performing a network reset, or assigning static IP and DNS addresses are a few ways of fixing this error.
Method 1: Check the Time and Date on Your Computer:
Check if the Time and Date on your computer is correct or not. If it is incorrect, then you can change the time and date on your PC by following any of these two methods:
First Method:
Step 1: Firstly, go to the Start.
Step 2: Then, open Settings by pressing the cog icon.
Step 3: Another way of doing this is by clicking the Windows key + I key. It will open the Settings application on your computer screen.
Step 4: Then, find the option of Time & Language there and click on that.
Step 5: Inside the Time & Language option, go for Date & Time.
Step 6: Now, click and open the Date & Time option. After clicking on it, check the Date & Time of your PC. If it is correct, then you can try other methods to troubleshoot the error.
Step 7: If your PC’s date and time are incorrect, you can on or off Set time automatically option.
Step 8: For changing the date press, on the date option. Then find the date of the day and select it.
Step 9: For changing your PC’s time, the process is the same as for changing the date. Go to the time option. Then, click on it and find the correct hours, minutes as well as seconds.
Step 10: Finally, click OK or press Enter to save the date and time.
Second Method:
If the first method is not working for you, then you can also try this method.
Step 1: Either go to Start and type Control Panel and search for it. Or press Windows Key + R and, the Run box will appear on the screen. In the Run box type, control.exe and click OK. It will open the Control Panel.
Step 2: Once the Control Panel opens, then select the date and time option.
Step 3: Then, click on the Change date and time option and set the current date and time on your PC.
Step 4: After correcting your PC’s date and time, restart your PC and check if the problem persists.
Method 2: End a Faulty Process in Task Manager:
A faulty file can be corrupt and, it will prevent the opening of other files. For systems, the name of the file varies. You can identify it in Task Manager. You can follow these steps to end the broken process in Task Manager:
Step 1: Firstly, either go to Ubisoft or Uplay. Then, open and enter your login credentials.
Step 2: Once the error appears on the screen. Then, press the Ctrl key + Shift key + Esc key simultaneously to open the Task Manager.
Step 3: Another way of opening the Task Manager is by pressing the Ctrl key + Alt key + Del key together. A list of options will be there on clicking these three keys together. In that list select, the Task Manager option.
Step 4: For expanding the Task Manager, click on more details.
Step 5: In the Processes, the list looks for Background processes.
Step 6: Now, in the Background processes, search for the desired file name.
Step 7: After locating the desired background process, select it, and go for the End task option.
Step 8: Read the instructions which appear on the screen after ending the process and act according to them.
Step 9: Finally, restart the PC and check if the error is gone or not.
Method 3: Uninstall Hamachi:
Step 1: Firstly, go to the Start menu. Then, search for Control Panel in the Search Box and open the Control Panel.
Step 2: Another way of opening the Control Panel is by clicking on the cog icon to open Settings.
Step 3: Once the Control Panel appears on your computer screen. Then, choose the View by category option.
Step 4: After that click, on Uninstall a Program.
Step 5: In the case of the Setting application, click on Apps.
Step 6: Then, clicking on Apps will result in displaying the list of install applications.
Step 7: Then, find the LogMeIn Hamachi tool’s option in the Control Panel and uninstall it.
Step 8: For uninstalling it, click on uninstall.
Step 9: After clicking on uninstall, follow the commands that display on the screen.
Step 10: Finally, click on OK after the uninstallation completes. Then, restart the PC and check if the error persists or not. If the error message is still there, you can try another solution.
Solution 4: Disable IPv6:
Disabling IPv6 is one of the easiest yet effective method to troubleshoot this error.
Step 1: Initially, open Run Dialog Box and do this press, Windows key + R key.
Step 2: Once the Run Dialog Box appears on the screen type, ncpa.CPL and press Enter or click OK. It will open the Internet Connection settings application.
Step 3: IPv6 can also be disabled in another way. For doing so, open the Control Panel.
Step 4: As the Control Panel opens, set the View by option as a category.
Step 5: Then, click on the Network and Internet option, and there press the Network and Sharing center button.
Step 6: After that, find the Change adapter settings button and press it.
Step 7: Then, right-click on the Active Network Adapter as the Internet Connection window appears on your computer screen.
Step 8: Now, click on the Properties option and then find the Internet Protocol version 6.
Step 9: Then, disable the checkbox corresponding to the Internet Protocol version 6.
Step 10: After disabling the IPv6, restart the PC and check if this method has worked for you or not.
Method 5: Use Static IP and DNS Addresses:
Internet Protocol and Domain Name Server can cause this error as it changes automatically over time. The solution to this problem is that you can provide the IP and DNS addresses manually. For using static IP and DNS address as well as fixing this error, you can follow these steps:
Step 1: Firstly, open the command prompt, and to do so, you can follow any of these below mentioned ways:
- First, type the command prompt in search, and after that, right-click on the search result.
- Or you can also press Windows key + R key to open the Run Dialog Box. Then, type cmd in the Run Dialog Box, and the command prompt will appear on the screen.
- Another way of opening the command prompt is by pressing the Windows key and X. Then, select the Command Prompt(Admin) from the Power User Menu. To run it as an administrator, select the option Run as administrator option.
Step 2: As the command prompt appears on the computer screen type, ipconfig /all and then go to the network adapter.
Step 3: Using the combination of Windows key + R, open the Run Dialog Box.
Step 4: In the Run Dialog Box, type ncpa. Cpl, and then click on OK to open Internet Connection settings.
Step 5: After that, click on your active network adapter and click on the Properties. Then, find Internet Protocol version 4 and select it.
Step 6: Then, click on the Properties button.
Step 7: Now, go to the Use the following DNS server addresses option and set IP and DNS values as 8.8.8 and 8.8.4.4.
Step 8: Finally, restart the PC and check if the error is gone or not.
A Ubisoft Service is Currently Unavailable can be troublesome. We have given a few best solutions to fix this error. We recommend you to try these and hope that one of these solutions works for you.